I’ve been building our Small Business Server. I’ve collected some links for useful documentation. Microsoft’s Docs on Terminal Server Printing, Setting up Terminal Server for no-approval Shadowing, Terminal Server Encryption, Shadowing the Console on a Terminal Server, Andy at DownHome Computers wrote up docs on his configs. Installing CRM on SBS 3.0. This Brian Madden Site has lots of other good writups on TS: Ultimate Guide to Terminal Server Printing. SeanDaniel Blog on SBS. Microsoft Partner Readiness Training. Another SBS Blog. Sonoma Associates Small Business Deployment Notes. Microsoft CRM Mobile 3.0. Open Source CRM Mobile Express. Another SBS Blog. Another CRM Blog, and of course, THE CRM Blog. How to convert an email to a lead or case. ICR CRM Blog.